T & C's
Terms & Conditions
Order no longer required or ordered Incorrectly? To obtain a refund, the goods must be returned to us unused, undamaged in their original packaging within 14 days of receipt. We Kindly ask that the buyer pays for the return postage as we cannot cover the return cost if the fault lies with the buyer. Please contact Sales@nsmodzuk.com – to get a RMA number to ensure a speedy process.
If we have made an error with you order, if its damaged in transport or faulty, then we will send a returns label free of charge. Please contact us via Sales@nsmodzuk.com where we will be happy to assist!
All our products are packaged safely and securely and are shipped out in a premium condition. If you received a damaged item please contact us via Sales@nsmodzuk.com within 48 hours of receiving your order, and attach a photo of the damage and we will gladly replace it or refund you.
If you are unsure of anything, please email us your enquiry - Info@nsmodzuk.com We aim to respond to all messages within 24 hours.
NS Modz UK reserves the right to change our warranty conditions without notice. We also reserve the right to refuse items returned to us which do not fulfil the requirements stated above, or if the correct RMA process has not been followed.
Warranties are not guarantees and only cover manufacturing faults. Damage, wear and tear that may occur during use are not covered under the warranty.
We are a UK based seller.
All orders are shipped within 1 Working day. Standard 1st class Royal Mail delivery usually arrives in 1-2 days (estimate by Royal Mail) Need your item ASAP? Simply choose the Special Delivery service at the checkout. Please check out before 1pm for us to aim for a next day delivery * This only applies when ordering Monday-Friday inside the UK.
If you choose untracked/uninsured shipping we unfortunately take no responsibility once your order has been shipped, as we wont be able to do anything as its not trackable or insured at the customers choice.